Although many people may share common needs, no two individuals are the same. One individual may need to develop self-esteem whilst another may need to learn how to communicate effectively. Whatever the challenge, our objective is to give each individual the opportunity to grow, learn and develop to reach their full potential in the future.
Consequently, we place real importance on a person-centred, multi-disciplinary approach through service delivery in partnership with other stakeholders. Where appropriate, we encourage people to seek and maintain learning to develop positive social networks.
Each individual is encouraged to develop appropriate life skills, whilst learning how to support themselves in their accommodation. If necessary, we accompany individuals to any appointments or other occasions where support is needed. Our team works with individuals to take more control and responsibility for their own lives as they grow in confidence and ability.
An example of the support planning process is as follows:
Safeguarding
Rexways has a duty to ensure that Children and Young People are safeguarded and that their welfare is given paramount consideration. In all aspects of our work we strive to provide positive experiences for young people in a safe and caring environment, free from harm or abuse. Rexways has a moral and legal obligation to provide a safe living environment within which young people can thrive, where they are cared for by adults they trust and can live without fear of harm or abuse.
Assessment
We invite each potential individual to participate in an initial needs assessment that helps them to determine their aspirations and also assists us in developing the range of support required.
Action plan
Having identified specific needs and wishes, we facilitate a range of methods according to individual ability and preference, to enable each person to determine the way in which these goals should be met. We try to establish appropriate and realistic timescales in which these outcomes can be achieved and how the support should be delivered.
Support planning
Support plans are developed to provide structure and guidance for the individual, support workers and stakeholders in order to action the person-centred plan. Support is broken down into the fundamental areas of need, with specific goals identified on a short-, medium- and long-term basis.
Progress reports
We feel it’s important to maintain a formal record of the effectiveness of the support planning process. Reports are developed and are reflective documents that refer directly to the areas of work identified in the support plan. They also provide evidence-based reasoning as to the relative success or developments of each element within the plan. Importantly, the progress reports also identify further areas of potential need and are used as a means to revise the support plan.
Life skills
One-to-one support is provided by named key workers, who assist their clients in the acquisition of a range of essential life skills such as cooking, cleaning, budgeting and shopping, and encourage their clients to make their own decisions and choices. We work with people to address all aspects of their lives on the road to achieving their life goals.
Health services
We assist each individual in registering with necessary and appropriate health services and promote the importance of maintaining positive mental and physical health.
Education, training and employment
The team will discuss each person's aspirations and assist them in accessing suitable educational and employment opportunities. We help individuals with applications and attendance by accompanying them to college open days, enrolments and introductions to the workplace as required.
Financial management
All of our clients are given appropriate advice and assistance in claiming the benefits to which they are entitled. We help each person to develop their own budget plan to manage their income effectively and, as appropriate, support individuals in enhancing their income through a range of employment opportunities to minimise dependence on the benefits system.
Accessing additional services
Assistance is offered in accessing additional complementary services and support/guidance organisations, depending on each individual’s needs and wishes.